INFORMATION QUESTIONS

Likoni Rd, Industrial Area, Opp. NTSA, KCB Bank Building.
(+254) 724 228 199 sales@geedesigns.co.ke

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
Gee Designs is the birth-place of modern vision for your ideal spaces. We manufacture authentic, elegant and contemporary furniture collections that bring out your unique sense of style. Our furnitures are designed for real life. Gee Designs is simply the home of customized designs. This has been made possible in our state-of-the-art workshop that has cutting edge technology, coupled with highly trained and creative personnel who are always eager to bring your imaginations into reality.
How can I return an item?

Request Return. On our delivery and return page you can request a return by filling up the available form.

Prepare the Item:

  • Pack the Item: Ensure the item is in its original packaging, including all accessories, manuals, and parts
  • Ship the Item: Send the package to the address provided in the email. We recommend using a trusted courier service to ensure the return is received
  • If you need any help during the return process or have additional questions, please contact our customer support team.

Will you restock items indicated as “out of stock?”

At Gee Designs, we understand how important it is to get the products you need. We continuously monitor our inventory and strive to restock items that are popular or in high demand. However, restocking depends on various factors including supplier availability and demand trends.

Here’s how you can stay informed:

  1. Sign Up for Notifications: If an item you’re interested in is marked as “out of stock,” you can sign up for an email notification or contact us via phone, text message or a call. We’ll alert you as soon as the item is back in stock.

  2. Check Back Regularly: Restocks can happen at any time, so we recommend checking our website periodically for updates on the availability of the item.

  3. Contact Us: For specific inquiries about restocking or if you need assistance finding a similar product, feel free to reach out to our customer support team. We’ll be happy to help!

If an item is discontinued or no longer available, we’ll update the product listing accordingly.

Will you deliver my order?

Yes, Geed Designs delivers orders to your specified address countrywide, but charges for deliveries on negotiated rates. Here’s how our delivery process works:

  1. Delivery Options: We offer various delivery options to suit your needs, including free delivery within Nairobi CBD, and next-day delivery to various parts of the country. The available options and associated costs will be communicated.

  2. Delivery Areas: We deliver to most locations within Nairobi. For country wide orders, please contact us for details on availability and delivery cost rates.

  3. Delivery Time: Delivery times vary depending on your location and the shipping method chosen.
INFORMATION ABOUT US

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